Choosing a Technology Partner for Your BusinessWednesday, November 18th, 2009 - By Keith Lukes

What should Small and Medium Sized Business owners look for when they select a technology company?

As a business owner, your use of technology can be a determining factor in the success of your business. That makes selecting a company to support your computer systems one of the most critical for your organization. As you evaluate companies, there are several important factors you should look at when making this decision:

• High Level of Customer Service

It is easy to find companies that can fix your PC or install a network device for your company.  The real challenge is to find a company that also understands the value of providing excellent customer service.  Your technology vendor must be able to respond quickly to your requests and resolve issues promptly.  They should be easy for you and your employees to reach and deliver and their promises. Continue Reading »

What Happened to THz3?Friday, August 28th, 2009 - By Keith Lukes

THz3 Changes Its Name to Util-IT

Over the last ten years, THz3 had a difficult time getting our customers to remember our name and understand what THz3 symbolized. I bet there are many of you right now that still do not know what THz3 means. After a decade of confusion, it was time to make a change and that became the new company name: Util-IT. Util-IT does a much better job of describing who we are as a company and better defines the service we provide to our customers. Continue Reading »